Monday, September 20, 2010

Interactive-Self-Service Kiosks

Interactive kiosks can be found in public venues, such as retail stores, libraries and airports, where there is a benefit to be had from having people being able to serve themselves. They can be used to access services or to buy products. They are basically a computer-like device, and anyone who can use a personal computer should have no problems using an interactive kiosk. A standard kiosk allows people to access the internet, view multimedia files and run software applications. What exactly people can do it on it is up to you though, as you can have it set-up in any way that you like. So, if you do not want people to be able to access the internet from it, then you can turn off that option. They work best when they optimized to do certain tasks.

You can just have a single tailor-made software application running on it if you like, which allows users to only do a particular thing, such as buying a product or entering their personal details. Kiosks require a processor, RAM and a hard disk to run, but these are not particularly expensive as the same ones that are used for home computers are also used for kiosks. The user will not actually see any of the hardware though as it will be encased within an outer unit. How the outer casing looks is up to you. You can get plain, box style kiosks, branded, curved kiosks, and everything in between. Also within the casing will be a display screen, which can be either a standard looking computer monitor or a plasma / LCD screen, depending on your needs and the image that you want to present.

As for input devices, kiosks can be fitted with a mouse and keyboard, or a touch screen and / or trackball. Most companies find that touch screens are the best as they are the easiest to use and are the most durable. Additional devices that can enhance the user experience include printers, scanners, credit card readers, and barcode readers. Everything is customizable, so you only need to pay for what you need. All devices can be easily repaired and replaced, so a part of the kiosk that starts to run inefficiently after prolonged use does not mean that you will need to buy a whole new kiosk.

Software applications for interactive kiosks can be as simple or as complex as needed. There is the option to have them run standard home computer applications, such as Microsoft Windows and Internet Explorer, and also the option to have them run specialist software.

Thursday, September 2, 2010

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We offer product customization as well as new product development services to meet specific customer requirements. With our experienced engineering team, we have the capability to design and develop new products.

In addition to hardware we provide a versatile range of proprietary software solutions for our system. Our system solutions are your key to successful interactive customer communication.

Hashkiosk Present Few Services from Mumbai India

Kiosk Retail Self-service is probably best known for its retail applications, with many high-street retailers now making extensive use of all that kiosks have to offer, and reaping in the benefits – and the profit! The scope for self-service retail solutions is quickly increasing as customers become more familiar with the technology and more prepared to choose a kiosk over a manned till.

Kiosk Retail Some examples of the solutions offered by kiosks in retail include:
• Self-scan terminals where the customer can check prices
• Self check-out systems where the customer can scan, pack and pay
• Loyalty card terminals to access and redeem loyalty points
• Digital signage and advertising terminals for in-store promotions
• Information terminals which offer advice and recommendations to customers on particular products based on the customer’s preferences
• Photo kiosks, providing speedy and professional photo prints to customers

Health care Kiosk industry where face-to-face care is all important, it might be thought that self-service would not play an important role, but the opposite is more often true, as self-service can help to promote a better quality of personal care and understanding.


The kiosk can play a major role in providing a trustworthy and highly secure means of transmitting information between the patient and his/her doctor or health care advisor, without the need to go via a third party. It also enables patients to have improved access to information and can help surgeries and hospitals to run in a more efficient manner by automating the check-in procedure. It even cuts down on the paperwork! In short, kiosks can both improve the patient’s experience and help to reduce costs, while maintaining confidentiality at all times.


The aim of fast food kiosk is really self-evident - food, served fast! And with self-service solutions, fast food can be served even faster, keeping customers on the move rather than making them wait in queues to order, freeing up staff time and outlet resources.


Fast food kiosk Self-service in fast food can drive up sales and customer satisfaction by providing more meals in a shorter length of time, but it can also help to keep customers entertained while they eat and provide extra services to attract new customers.


Post Kiosk service is used by almost everyone, and ever-increasing demand for excellent, speedy customer service, coupled with the necessity for service provision in both urban and rural areas, mean that self-service can be of real benefit. It can offer savings on employee costs, and even on premises costs in rural regions, while increasing both the number of services available and the number of locations in which those services can be available.


Museum kiosk Self-service can improve visitor turnover to small and large museums alike, at a fraction of the cost needed to hire more staff or launch a marketing campaign. Kiosks can make visitor experiences of a museum more enjoyable and more informative, thereby encouraging them to return, while also improving the entry process, reducing the need for large numbers of staff and enabling museums to open for longer.

Insurance kiosk is one of the best & everyone needs insurance of some sort at some time, whether it’s planned in advance or a last-minute realization that you’ve forgotten to buy that travel insurance you needed for your ski trip! Self-service can boost sales of insurance policies by making it easily available in a number of places, when it’s needed most.


Insurance is something which is often left until the last minute - and self-service can capitalize on this, enabling people to buy insurance exactly when they need to. It can also provide for those who have planned ahead and want to investigate what is available.